Privacy Policy

Personal information

MOONSOON collects all the personal information you provide us with during registration and/or completing your order. All your personal information is treated confidentially and in accordance with privacy regulations. We only use your personal information in order to complete your order(s), returns, exchanges, or to address any possible issues arising regarding the above mentioned.


Your payments are safely handled by a payment gateway provider. None of your sensitive information (i.e. credit cards details) is stored on our server.

Third parties

None of your personal information is disclosed to third parties, except for cases when a third party is needed to fulfil your order or repair damaged product.


Cookies are tracking devices helping users to navigate through websites more efficiently. Some cookies are essential for the website to function properly and they are helpful to the customers, as they remember their shopping cart and preferences.

Newsletter subscription

You can unsubscribe at any time from receiving further email communications via the unsubscribe link located at the bottom of every email.

Changes to Our Privacy Policy

We reserve the right to alter this Privacy Policy information at any given time. When changes have been made to our Privacy Policy it will be updated within the Privacy Policy footer section; please refer to this section to stay informed. Please contact our customer service via email at hello @ if you have any further questions.